Immigration Law Firm
Key Takeaway
Profile reinstated and fully operational. Client received detailed instructions on IP management, device consistency, and account security to prevent future suspensions.
Location
Chula Vista, California, USA
Service
GBP Access Recovery
Timeline
2 weeks
Fee
$250
The Problem
Client logged into their Gmail account from a different IP address and overlooked a security alert. Within minutes, Google restricted access to their Google Business Profile.
They attempted to resolve it by transferring ownership to a new Gmail account, but the restriction followed because Google linked both accounts to the original security event.
Challenges
- First appeal was rejected
- Second appeal was rejected
- Original owner account was flagged
- New owner account inherited the restriction
- Google provided no specific explanation for denials
The Solution
- 1Identified that the owner account itself was the problem, not the profile
- 2Brought in a Google Product Expert for manual review
- 3Discovered expired Fictitious Business Name Statement (filed DBA)
- 4Found website inconsistencies (business name missing "LLC," no hours, no About page)
- 5Client updated all documentation and fixed website
- 6Submitted final appeal with corrected materials
- 7Transferred ownership to clean Gmail account with prevention checklist
The Result
Profile reinstated and fully operational. Client received detailed instructions on IP management, device consistency, and account security to prevent future suspensions.
“Profile recovered after three rejections. Arif brought in a Google expert and kept pushing until it was resolved. Professional and patient throughout.”
— Blanca
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